Why Prefer Remote Technical Support For Your Pc?

Gifts of technology rule your world, isn’t it? No matter you are a homemaker, a college going girl or a man sitting at a senior position in corporate world, you still need your smartphone, laptop or PC just to name a few. While these things have made your life easier and convenient, the dependency on these is growing day by day.

It is so important that they keep performing as per your expectations. Otherwise your life and work get affected. How do you prefer to get it-the old and slow tech support for your computer or the new, fast and efficient computer tech support?


The present era is of computers; even a minute without their best speed hampers your business. In this scenario delay and waiting that comes with traditional form of technical support sounds so outdated.

Onsite assistance for technical issues in offices and at homes is not considered to be effective due to the time taken and the zero guarantees for the offered services. On the other side availing virtual assistance for the technical glitches enables you to get back to work without wasting any time.

Remote technical support can be taken up either over phone or via chatting. It is not only convenient but fast too. Moreover the success rate of resolving the technical issues is much higher than the traditional counterpart of its. Greater number of issues is solved nowadays because of the remote access to the devices, chat sessions and RMM tools that help the techies to identify and resolve the issues proactively.

Human intervention is always not required when you have the even better alternative to it. While you may require a technical assistance right in the middle of the night, you can feel free to contact the technical support experts over phone.

Also you will not have to pay any extra charges for faster and better mode of technical support. It is instead lower than the onsite technical assistance. They are since excluded of any travelling charges of the person.

Get help from SmartSnake at 1-800-986-4764


SPOD- Spinning Pinwheel of Death Threat To Mac Users

Spinning pinwheel of death is as threatening to Mac users as blue screen of death to window users. While Mac boots us the pinwheel appears and it remains spinning forever. This is the time you should know how to troubleshoot the SPOD.

To tell you straight apparently there is no reason for encountering spinning pinwheel of death. For the new Mac users it is a multicolored pinwheel mouse pointer that implies a temporary delay your Mac takes to boot up, meanwhile it figures out something you are stuck in the spinning action of the pinwheel. This action extends to like forever and the pinwheel continues to spin, spin and spin more. It is obvious that the users get stuck and find it very irritating to wait and see things falling into place on their own.

Can you do something about it?

Well not all of you reading this post are geeks; instead you might have zero technical knowledge. But don’t worry even if you don’t know the basics of it because you always have the support of the professionals who can assist you virtually at very reasonable prices.


You can try lot many things to try out fixing SPOD at home but their efficacy is under doubts. How you can get back your Mac to action is about on how these tips help you. Start from pressing the power button of your Macbook for approx. 8 seconds. This will shut down your Mac and restart it only after a second it is shut down. The unsaved items will not be recovered but otherwise it is good to try your luck.

Follow with:

• booting into safe mode, or testing and diagnostic modes
• resetting the PRAM
• forcing a hard shutdown
• restarting to the Recovery HD and reinstalling the operating system

You never know whether these tricks will work for you or not. If neither of them suffice to fix your problems you can head to the nearest Apple store if you have one nearby or you can avail remote technical support from reputed and reliable company. They can best diagnose the problems and fix your Mac.

For more information visit – http://www.smartsnake.net/
Toll Free No – 1 800-986-4764

Do You Still Carry Your Pc To Repair Shop?

This is a serious question guys! Are you still following the traditional ways of availing technical support for your latest laptops? No way should you be doing that. It is too outdated.

Technical support in modern lives means remote technical support only. There are so many benefits to discuss and take up when it comes to the virtual computer tech support. Let this post enlighten your technical life with the latest trends in obtaining the professional assistance for your computers, laptops, smartphones, notebooks and much more.

Before going any further you should understand the pitfalls and the limitations of traditional technical support practices.


Conservative technical support and convenience have nothing to name in common. Dragging your computer or printer to the computer repair shop has nothing to do with convenience. In the days of home delivery for food you will step outside your place to find technical support professional. Sorry to say professional can just be a suffix because this in real terms may be completely absent in their conduct.

Not only it is too inconvenient to carry your machine to get it attended by a geek, it is time consuming as well. The users not only waste time in reaching the repair shop but also there can be long waiting before you get attended by the person. After hours of waiting you may get a much expected response-leave your PC with us and check tomorrow what exactly is wrong with it. Now this is something that almost kills the owner. Constraints of going by the conventional technical support are not limited to these but the biggest was saved for the last, the cost.

Price you have to pay for their services is too high and it burns a hole in your pocket. If you add the fuel price and the stress it is completely not worth still sticking to them.


Remote assistance for all your technical troubles is for everybody. It does not discriminate people on basis of their age, gender, occupation and status. You will pay a nominal price for the services you took up at a time that was convenient for you. You will not have to wait for your turn as you are attended as your call gets connected. It is not only easy and simple to use, virtual technical solutions are fast and reasonable. Also their availability is not your concern but is one more to many advantages of it.

Common Acer Computer Problems And Solutions

Computers have travelled a long journey from the time they used to be bulky and huge to their current slim and sleek look. They are not heavy now. Despite of the upgrades in size, power, memory, laptop problems still bother the users pretty much. If the computers are upgraded so have the computer problems. Acer computers are used by a huge chunk of people including the corporate and the home users.

You can find below a quick list of the common computer problems and solutions to them. Even after trying these things at home many times your problem persists so don’t waste and consider dialing Acer support number to avail the reliable remote technical support. Since it is impossible to talk about every possible problem of laptop, the more frequent problems have been discussed below for your reference.


Keyboard problems are more common than you can imagine. Solution to most of them is generally simple. Sometimes people mistakenly press the Number Lock key and half of their keys start acting like numbers. Press number lock key to restore the normal keyboard function.


Snoozing laptop can be more than frustrating. It can be because of the dead battery. Consider plugging in the laptop again. Laptop facing troubles in waking from sleep mode turn it off. You must have power management problem.


When laptop loses its ability to sleep or to enter hibernate mode, this can be a problem with power management hardware or software. For solving this issue, system restore is a good trick.


Slow running laptops is common problem, your sluggish computer can be a hard drive space, malware or the first signs of equipment failure.
There are lots of ways to handle the speed issues including the fast removal of viruses. Viruses are notorious to affect the speed of a healthy computer.

For more information visit http://www.smartsnake.net/

Call at toll free 1 800-986-4764



Breakdown Of Common Computer Security Misconceptions


Computer Security

Majority of the computer users take pride in owning the latest laptop or desktop computer. Little they think while purchasing a new computer about is ways he will take up to make the computer protected from array of cyber security threats. Your and for that matter every user’s computer is prone to plenty of internet security threats. Staying unaware or being stuck in the myths related to cyber security makes you even more vulnerable to the cyber-attacks. Learn from the below given expert advices to understand the reality of the dark side if being dependent on computers and internet. Nowadays, the rate of cybercrime has immensely hooted up and nobody can be certain about the suffice protection.

You are small enough to be targeted by them. So you think you are not rich enough to be in the danger area. Sorry but you have mistaken the hackers and their intentions. They are spreading at a very fast pace leaving behind any discrimination between rich and poor, small and big, entrepreneurs and service class. If you think that the world of internet is huge enough to locate you, the relative insignificant being than you are absolutely wrong. The data stored in your system may seem not that valuable to you but what you don’t have idea of is their ability. They are advanced beyond your imagination that they can paste the cutouts easily to make the picture complete.

Don’t prejudge them and think it cannot happen to you. The fact remains the same it can happen to anybody and everybody.

You don’t need to install or update the antivirus in your system. There are many users who leave their system with no antivirus protection or are least bothered about updating the antivirus. This sheer carelessness brings lots of troubles to your computer and data. Instead of relying on the free online antivirus, avail the services of remote technical support experts to help you with the best antivirus program.

You are now safe to access public c Wi-Fi. There is no security program which is bullet proof. So, the users should never think that they are free to do over internet like visiting the porn websites, downloading attachments rom known and unknown senders and accessing internet at public places. You are inviting the problem.

We hope, these steps work for you. If you face same problem, call us @ +1 (800) 986-4764 (Toll-Free) number Or visit – http://www.smartsnake.net/


Common Computer Viruses – What They Do And What You Should Do

In world of technology, there are countless incidences of computer virus spread. The nasty viruses are disguised as attachments, they can be funny images, or audio and video files too. They come to you as emails or instant messaging messages or through internet download. These are basically tiny software programs that are designed to proliferate from one computer to another. They not only make the normal computer operations difficult they may corrupt your whole data saved in computer. It can spread itself by using your email program or even remove everything there on your hard disk. There are some small yet very effective methods of preventing a virus attack in the virtual world you own. Do not open the attachments and mails from unknown sources. The attachments that are sent to you from known senders should be checked over phone or face to face for the content that has been shared with you.  The virus removal support experts lay emphasis on using the internet safely. This indicates the smart use of browsers and visiting only the authentic websites.

virus removal

Boot sector virus is the ancestor of computer viruses but can still be spread through USBs and email attachments. Since its removal is extremely difficult you should get the hard drive formatted by a professional in case it survives replacement.

As the name suggests, the file infection viruses target the executable files, these files are unreadable by humans as they are pieces of code and are totally different from word or excel files. Infected programs are inaccessible till the complete removal of virus by a basic antivirus.

Overwrite viruses are similar to file infection viruses. The only difference found is that they actually delete the file they infect. This makes them all the way more dangerous. Permanent elimination of files can be prevented by remaining cautious against spread of viruses through emails. They are invisible and hence too difficult to be detected and removed by antivirus.

Call the proficient tech support experts if you find time and your data more important than some cash.

Seniors And Technology Adoption

senior tech help for blog post

Looking around yourself you will find life to be a lot dependent on electronic gadgets. They primarily include computers, laptops, tablets and smartphones. It is too difficult to survive without them in the technology driven age. Internet is one thing that is utmost important to explore the world from your rocking chair. These machines are based on latest technology and the user needs to be tech-savvy to make use of them conveniently. But unfortunately the American seniors are not well versed with most of the technologies especially with the latest ones. This is what the latest research done by Pew research center tells about the technology adoption by older users across the nation. This has a trail in history; the older citizens have always been late responders and adopters to technology. Though their movement is continually deepened but the movement is slow.

In the research it was found that there are two groups among the seniors’ strata itself. Seniors who come from the affluent section of the society are more open towards online platforms in comparison to less affluent compatriots. The younger seniors are having substantial technology assets and do understand the need and benefits of online platforms. On the other hand the seniors who are physically disabled or are facing some major health challenges are totally disconnected from the world of technology and digital tools.

Technology and automation provides you great deal of convenience as internet with the help of smart phones and tablets is on your fingertips. This is even more important for seniors to have the comfort of locking doors, altering the temperature of thermostat and cleaning the floors with vacuum. Roughly 34 percent of seniors are unable to take the advantage of online accessibility to perform any task. With technical coaching it is possible to learn and empower yourself to make use of the digital advancements. The friendly technical advisors answer all your questions and help you walk through the complete process to help you make confident moves in digital world.

It is needless to say that for regular technology users also it becomes difficult to solve the technical issues like computer slow down, preventing virus attack and many more. Support for technology is always required.

For more information visit http://www.smartsnake.net/

Call US Today 1-800-986-4764