The dusk of life is when computer slows down. It gets scarier to find a technician and take his appointment to fix your world back. Well, everyone’s been there, done that but what is changing the trend and making it smoother is the market development of online technical services.
The query is solved by the technicians when the client calls and demands for an immediate fix. The expert in online pc support team connects to the defected computer to get the remote access via internet. He runs diagnose and if it is possible to solve the problem then he successfully fix it. These services give a time efficient solution in much lesser price.
Possible computer tech support:
• Virus removal
• Update/ Upgrade/ Removal of Anti-Virus Software
• Installation and Removal of Software
• Solving software problems
• Fixing corrupt file issues
• Removing software and driver errors
• Troubleshooting the compatibility issues
• Solve slow running computer or internet issues
• Basic computer training
• Server maintenance
• Remote monitoring
However, hard drive problems can’t be solved by the online services as it would be impossible to establish a remote connection without the computer running.
Is it safe to give away remote access of your computer?
Well, there is no denial in accepting the fact that various hoaxers and fraudsters calls to quench money from innocent people but a genuine technical support is always approached by the customers. It should only be given by the customers when they face any problem.
It is given via one-time password. All the process can be tracked by the client. No personal files could be deleted or moved. The customer is always in charge of de-establishing the connection whenever they wish to. Once the connection is cut, the one-time key automatically gets deactivated.
This is a new service which needs a breeze of support by clients’ trust on technicians. People working in this field must be patient enough to explain and convince the customers to allow remote access of their systems.